Thank you for choosing Sakthi Controller (OPC) Pvt Ltd. We value your privacy and are committed to protecting your personal information and ensuring a secure shopping experience on our website.
By using our website, products, or services, you agree to the terms described in this Privacy Policy.
Who We Are
Sakthi Controller (OPC) Pvt Ltd is an electronics and embedded systems company based in Vellore, Tamil Nadu, India.
Our website provides electronic products, embedded development boards, industrial solutions, software tools, educational resources, and related services.
For any privacy-related concerns, you may contact us using the contact information available on our website.
Secure Shopping
We take security seriously and implement appropriate technical and organizational measures to protect your information.
- We do not store complete payment card details on our servers.
- Online payments are processed through secure third-party payment gateways.
- Our website uses SSL (Secure Socket Layer) encryption to protect data transmission.
- You can verify secure communication by checking the padlock icon in your browser address bar.
What Personal Data We Collect
Depending on how you interact with our website, we may collect the following information:
- Name
- Email address
- Phone number
- Billing and shipping address
- Company name (if provided)
- Order and transaction details
- IP address and browser information
- Device and usage information
- Communication history with customer support
We collect this information for purposes including:
- Processing orders and payments
- Providing customer support
- Shipping and delivery
- Improving our products and services
- Preventing fraud and misuse
- Complying with legal obligations
We do not intentionally collect sensitive personal information unless required for a specific service request.
Comments
If visitors leave comments on the website, we may collect:
- Name provided in the comment form
- Email address
- IP address
- Browser user agent information
This information helps with spam detection, moderation, and website security.
Media Uploads
If users upload images or files to the website, they should avoid uploading files containing embedded location data (EXIF GPS), as uploaded files may be publicly accessible depending on website configuration.
Contact Forms
When you contact us through forms available on our website, we may collect:
- Name
- Email address
- Phone number
- Message contents
This information is used only for responding to inquiries, customer support, and order-related communication.
We do not sell or rent contact information to third parties.
Cookies
Our website may use cookies and similar technologies for:
- User login and session management
- Shopping cart functionality
- Website security
- User preferences
- Analytics and performance monitoring
You may disable cookies through your browser settings, although certain website features may not function properly.
Analytics
We may use website analytics tools to understand visitor behavior and improve our website experience.
Analytics data may include:
- Pages visited
- Time spent on pages
- Device type
- Browser type
- General geographic region
This information is generally collected in aggregated or anonymized form.
Who We Share Your Data With
We may share limited information with trusted third-party providers strictly for business operations, including:
- Payment gateway providers
- Shipping and courier partners
- Website hosting providers
- Email communication services
- Analytics and security providers
We do not sell personal data to advertisers or unrelated third parties.
Information may also be shared if required by law, legal process, or government authorities.
How Long We Retain Your Data
We retain data only for as long as necessary for operational, legal, security, and accounting purposes.
Typical retention periods may include:
- Customer orders and invoices – retained for accounting and legal compliance.
- Support inquiries – retained for customer service purposes.
- Website analytics – retained for performance and security analysis.
- Comments and form submissions – retained until removal is requested or no longer necessary.
Your Rights Over Your Data
Depending on applicable laws, users may request:
- Access to personal data
- Correction of inaccurate information
- Deletion of personal data
- Restriction of certain data processing activities
- Export of available personal data
Requests may be submitted through our contact information available on the website.
Where Your Data Is Sent
Website data may be processed or stored through trusted hosting providers, payment gateways, email systems, and cloud infrastructure services.
Some services may process data outside your local jurisdiction depending on the provider infrastructure.
We take reasonable steps to ensure data protection and security when using third-party services.
How We Protect Your Data
We use reasonable technical and organizational safeguards including:
- SSL encryption
- Secure payment gateways
- Firewall and security monitoring tools
- Limited administrative access
- Software and security updates
However, no online system can guarantee absolute security.
Data Breach Procedures
In the event of a suspected or confirmed data breach, we may:
- Investigate and contain the issue
- Secure affected systems
- Notify relevant service providers
- Take appropriate corrective actions
- Notify affected users when required by law
Third-Party Services
Our website may include links, embedded content, payment gateways, plugins, or third-party services.
These services may independently collect data according to their own privacy policies. We recommend reviewing their policies separately.
Automated Decision Making
We do not use automated profiling or automated decision-making systems that produce legal or similarly significant effects on users.
Children’s Privacy
Our website and services are not specifically directed toward children under the age required by applicable laws. We do not knowingly collect personal data from children without appropriate consent.
Policy Updates
We may update this Privacy Policy from time to time to reflect operational, legal, or technical changes.
Updated versions will be posted on this page with immediate effect unless otherwise stated.
Contact Information
For questions, concerns, or requests related to privacy and data protection, please contact Sakthi Controller (OPC) Pvt Ltd through the contact details available on our website.
Jurisdiction
This Privacy Policy shall be governed by the laws of India. Any disputes arising under this policy shall be subject to the jurisdiction of the courts located in Vellore, Tamil Nadu, India.